Terms & Conditions — cbd99 Online Casino and Sports Betting Platform

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member", "you") and cbd99 ("we", "us", "the Platform", "cbd99") governing your access to and use of the website located at https://cbd99.io, including all services, games, betting markets, promotions, and support functions available through that website (collectively, the "Services").

By registering an account, accessing the website, placing a bet, participating in any promotion, or using any feature of the cbd99 platform in any way, you confirm that you have read these Terms in their entirety, that you understand them, and that you unconditionally agree to be bound by them. If you do not agree to any part of these Terms, you must cease using the Services immediately.

cbd99 reserves the right to amend these Terms at any time. Continued use of the Services following the publication of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Age Restriction

The Services offered by cbd99 are intended exclusively for adults. To register an account and use the Services, you must:

• Be at least 21 years of age at the time of registration and at all times during your use of the Services;
• Be a natural person with full legal capacity to enter into a binding contract;
• Not be accessing the Services from a jurisdiction where online gambling is explicitly prohibited by applicable law;
• Not be a current employee, contractor, director, officer, or close family member of any such individual associated with cbd99 or its affiliated entities.

By registering, you confirm that all information you provide is accurate, complete, and up to date, and that you meet all eligibility criteria set out above. cbd99 reserves the right to request verification documentation at any time and to suspend or close accounts that fail to meet these requirements.

3. Account Registration

To access the full range of cbd99 Services, including deposits, withdrawals, game play, and sports betting, you must register a member account. The following conditions apply to all accounts:

3.1 One Account Rule

Each individual may register and maintain only one cbd99 account. Opening multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. cbd99 reserves the right to merge, suspend, or permanently close any duplicate accounts and to void all activity associated with them.

3.2 Accurate Information

You must provide accurate, truthful, and complete information during the registration process, including your full legal name, date of birth, residential address in Bangladesh, email address, and mobile number. You are responsible for keeping this information current. Any material change to your personal details must be communicated to cbd99 support promptly.

3.3 Account Credentials

You are solely responsible for the security and confidentiality of your username and password. You must not share your credentials with any other person. Any activity conducted through your account, whether authorised by you or not, is your responsibility unless you have previously notified cbd99 of a security breach. cbd99 strongly recommends enabling two-factor authentication.

3.4 Identity Verification (KYC)

cbd99 operates a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before withdrawals can be processed: a valid National Identity Card (NID), passport, or other government-issued photo identification; proof of residential address such as a utility bill or bank statement; and proof of payment method ownership. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

cbd99 accepts deposits and processes withdrawals via the following methods for verified account holders: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice. All transactions are conducted in Bangladeshi Taka (BDT).

4.2 Minimum and Maximum Amounts

The minimum deposit amount is ৳500. Minimum and maximum withdrawal amounts are displayed within your account dashboard and may differ by payment method. cbd99 reserves the right to adjust these limits at any time.

4.3 Processing Times

Deposits made via bKash and Nagad are credited to your cbd99 account instantly in most cases. Withdrawal processing times vary by method and are subject to KYC verification status. cbd99 aims to process all approved withdrawal requests within one to three business days. Delays may occur where additional verification is required.

4.4 Currency and Fees

All account balances, bets, and transactions are denominated in Bangladeshi Taka (BDT, ৳). cbd99 does not charge transaction fees on standard deposits or withdrawals; however, your payment provider may apply their own charges, for which cbd99 accepts no responsibility.

4.5 Own Funds Only

You must only deposit funds that belong to you. You must not deposit funds that are sourced from criminal activity, or that constitute the proceeds of fraud or any unlawful act. cbd99 complies with applicable anti-money-laundering (AML) obligations and reserves the right to report suspicious transactions to relevant authorities.

5. Bonuses and Promotions

cbd99 may offer bonuses, free bets, reload offers, and other promotional incentives to eligible members from time to time. The following general conditions apply to all promotions unless otherwise stated in the specific promotion terms:

• Bonuses are available to verified members who meet the eligibility criteria stated in each specific promotion;
• A wagering requirement ("rollover requirement") will apply to most bonus funds before they can be withdrawn. The applicable multiplier will be stated in the promotion terms;
• Each promotion may only be claimed once per member, household, IP address, or device unless explicitly stated otherwise;
• cbd99 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice;
• Bonus funds and winnings derived from bonus funds may be subject to maximum cashout limits as specified in individual promotion terms;
• Any attempt to abuse, exploit, or circumvent bonus terms — including collusion, arbitrage, or the use of multiple accounts — will result in bonus cancellation and may lead to account suspension.

6. Gameplay and Betting Rules

All games and betting markets available on cbd99 are subject to the specific rules published for each game or market. In addition, the following general rules apply across all gameplay and betting activity:

6.1 Finality of Results

Game outcomes and settled bet results are final once confirmed by the cbd99 system. cbd99 reserves the right to void any bet or game round in the event of a technical error, data feed failure, or manifest error in the published odds or game rules. In such circumstances, stakes will be returned to the member's account balance.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all games and betting markets. These limits are displayed within the relevant game interface or betting market and may vary by game type, live dealer table, or sports event.

6.3 Sports Betting

All sports bets placed on cbd99, including cricket, football, kabaddi and other markets, are subject to the official rules of the relevant governing body (for example ICC, BPL board, FIFA). Where an event is abandoned, postponed, or subject to protest, cbd99 will apply its standard settlement rules as published in the sports betting section of the platform.

6.4 Responsible Use of Auto-Play Features

Some slot and casino games on cbd99 include auto-play or fast-spin features. Members are reminded that use of these features does not reduce the house edge and that responsible gaming limits should be applied before using them. cbd99 reserves the right to restrict or remove auto-play functionality in compliance with responsible gaming best practices.

7. Responsible Gaming

cbd99 is committed to promoting safe and responsible gambling among all members. The platform provides a suite of responsible gaming tools accessible from your account dashboard, including:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account;
• Loss Limits: Set limits on the maximum amount you can lose within a defined period;
• Session Time Limits: Restrict the amount of time you spend on the platform during a single session;
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently close your account and request exclusion from cbd99 marketing communications.

If you believe that your gambling is causing harm to yourself or others, please contact the cbd99 support team immediately via live chat. For comprehensive information, please review the Responsible Gaming page. All responsible gaming services on cbd99 are available in English, 24 hours a day, seven days a week.

8. Prohibited Conduct

The following conduct is strictly prohibited on the cbd99 platform. Any member found to have engaged in prohibited conduct may have their account suspended or permanently closed, funds withheld, and the matter referred to relevant authorities:

• Providing false, misleading, or fraudulent information at registration or at any subsequent point;
• Accessing or attempting to access another member's account without authorisation;
• Using automated bots, scripts, scraping tools, or any software designed to interact with cbd99 in a non-human manner;
• Engaging in any form of match-fixing, arbitrage betting, or coordinated wagering intended to exploit platform pricing;
• Depositing funds sourced from unlawful activity or using the platform to launder money;
• Exploiting software errors, glitches, or vulnerabilities to gain an unfair advantage;
• Colluding with other members, including at live dealer tables, to manipulate game outcomes;
• Using the platform while located in a jurisdiction where online gambling is prohibited;
• Allowing a person under the age of 21 to access or use your cbd99 account;
• Threatening, harassing, or abusing cbd99 staff or other members via any communication channel.

9. Intellectual Property

All content on the cbd99 website, including but not limited to the brand name cbd99, the logo, website design, graphics, text, software, game interfaces, betting market layouts, and all associated intellectual property rights, is owned by or licensed to cbd99. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the website for personal entertainment purposes only.

You must not reproduce, copy, distribute, publish, transmit, adapt, modify, create derivative works of, or commercially exploit any content from the cbd99 platform without prior written consent from cbd99. Unauthorised use of cbd99 intellectual property may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, cbd99 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Services, including but not limited to:

• Loss of funds resulting from gambling activity conducted through the platform;
• Service interruptions, technical failures, or errors in game data or odds feeds;
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers;
• Unauthorised access to your account resulting from your failure to maintain credential security;
• Actions taken by cbd99 in accordance with these Terms, including account suspension or closure.

The Services are provided on an "as is" and "as available" basis. cbd99 makes no warranties, express or implied, regarding the uninterrupted availability of the platform or the fitness of any game or service for a particular purpose.

11. Privacy and Data

cbd99 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By using the Services, you consent to the collection and processing of your personal data as described in that policy.

cbd99 uses SSL encryption across the entire platform to protect data in transit. Passwords are stored using industry-standard hashing algorithms and are never stored in plain text. cbd99 does not sell personal data to third parties and will only share data where required by law or as described in the Privacy Policy.

12. Account Termination

12.1 Termination by the Member

You may close your cbd99 account at any time by contacting the support team via live chat. Prior to closure, any outstanding balance must be withdrawn. Accounts subject to pending KYC verification, open bets, or active bonus wagering requirements cannot be immediately closed and will be processed once these matters are resolved.

12.2 Termination by cbd99

cbd99 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if it determines that a member has breached these Terms, provided false information, engaged in prohibited conduct, or if continued operation of the account presents a risk to the platform or other members. In such cases, cbd99 will provide written notice via the email address registered to the account where practicable.

12.3 Effect of Termination

Upon account closure — whether initiated by you or by cbd99 — all outstanding bonuses and associated winnings that have not yet met their wagering requirements will be forfeited. Any verified account balance not subject to forfeiture will be returned to you via your registered payment method within a reasonable timeframe, subject to applicable AML checks.

13. Changes to These Terms

cbd99 reserves the right to modify these Terms at any time. When material changes are made, cbd99 will update the "Last Updated" date at the top of this page and, where practicable, will notify registered members via email or an in-platform notification. Your continued use of the Services following the posting of any revised Terms constitutes your acceptance of those changes.

It is your responsibility to review these Terms periodically. If you do not agree to the revised Terms, you must stop using the Services and may request account closure as described in Section 12.1 above.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or any aspect of the cbd99 Services, please contact the support team through the following channels:

• Live Chat: Available 24/7 via your account dashboard after logging in to cbd99;
• Email (plain text — not a link): [email protected]
• Support Hours: All times are in Bangladesh Standard Time (BST, UTC+6).

cbd99 aims to respond to all written enquiries within 48 hours. For urgent account or security matters, live chat is the recommended contact method given its 24/7 availability.